Performance Overview

KPI & Performance Dashboard

Track the metrics that matter — from bookings and revenue to vendor earnings and marketing ROI. All in one place, updated in real time.

Total Bookings (MTD)

1,284

+18%vs last month

Gross Marketplace Revenue

GH₵ 412,600

+23%vs last month

Active Vendors

538

+41new this month

Platform Take Rate

8.5%

stableof GMV

Monthly Bookings Trend

Apr – Sep 2026

Apr
May
Jun
Jul
Aug
Sep
Latest: 1,284 bookingsRevenue: GH₵ 412,600

Monthly Targets

Progress toward September goals

Monthly Bookings Target86%
Current: 1,284Goal: 1,500 bookings
Monthly GMV Target83%
Current: 412,600Goal: 500,000 GH₵
Active Vendor Target90%
Current: 538Goal: 600 vendors
CAC Target86%
Current: 34.2Goal: 40 GH₵ (lower is better)

Customer Acquisition

Acquisition & Conversion Metrics

How efficiently we attract and convert new event organisers.

Customer Acquisition Cost (CAC)

On Track

GH₵ 34.20

Target: GH₵ 40.00

Average cost to acquire one paying event organiser across all channels.

Organic Traffic (Monthly)

On Track

18,450

Target: 20,000

Unique visitors from SEO, direct, and referral — no paid spend.

Paid Traffic (Monthly)

On Track

9,210

Target: 10,000

Visitors from Meta Ads, Google Ads, and influencer campaigns.

Visitor-to-Signup Rate

Needs Attention

6.8%

Target: 8.0%

Percentage of site visitors who create an account.

Signup-to-First-Booking Rate

Needs Attention

41%

Target: 50%

Percentage of registered users who complete at least one booking.

Referral Bookings

Exceeding

312

Target: 300

Bookings attributed to the referral programme this month.

Marketing ROI

Return on Ad Spend (ROAS) by Channel

Revenue generated per cedi spent across each marketing channel.

Meta Ads (Facebook & Instagram)
Spend:GH₵ 8,400
Revenue:GH₵ 52,300
6.2xExceeding
Google Search Ads
Spend:GH₵ 5,200
Revenue:GH₵ 28,600
5.5xOn Track
Influencer Partnerships
Spend:GH₵ 3,600
Revenue:GH₵ 14,400
4.0xOn Track
WhatsApp Broadcast
Spend:GH₵ 800
Revenue:GH₵ 9,600
12.0xExceeding
Email Campaigns
Spend:GH₵ 600
Revenue:GH₵ 5,400
9.0xExceeding

Vendor Health

Vendor Earnings & Satisfaction

How our vendor community is performing and growing.

Avg. Vendor Monthly Earnings

GH₵ 4,820

+12%

Vendor Payout Success Rate

99.4%

+0.2%

Avg. Vendor Rating

4.81 / 5

+0.04

Vendor Churn Rate (Monthly)

2.1%

-0.4%

New Vendor Applications

94

+31%

Vendor Verification Rate

78%

+5%

Booking Quality

Booking Performance Metrics

Quality, completion, and satisfaction across all bookings.

Avg. Booking Value

GH₵ 321

+8%

Booking Completion Rate

94.2%

+1.1%

Dispute Rate

0.8%

-0.3%

Repeat Booking Rate

38%

+4%

Avg. Time to Book (from search)

14 min

-3 min

Cancellation Rate

5.8%

-0.9%

Keep Growing

Numbers That Drive Decisions

Every metric here feeds directly into our product, marketing, and vendor strategy. Explore the platform to see these results in action.